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I have 4 HiveAP 350 set to FCC and would like to change them to EU

I have 4 HiveAP 350 set to FCC and would like to change them to EU

Aandree05
New Contributor

‎01-22-2023 06:52 AM

Hi, I bought 4 HiveAP 350 and registered them to my ExtremeCloud IQ but when I try to change them to another country I get an error saying they are FCC and I can only change if they are World or EU. I cannot create an account with the support portal, is it still possible to change them to EU?

Also, what difference would the country make?

 

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1 REPLY 1

Aandree05
New Contributor
In response to James_A

‎01-23-2023 11:44 AM

I’ve seen other posts where they said it was possible to be changed by the support engineers but o cannot create an account, the system does not let me with a personal account, is it really not possible to change it??

 

Also, any ideas on what this implicates? If I leave it as US?

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