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Network 360 Monitor Device View showing alarm (system core dump) that isn't listed in Device360

Network 360 Monitor Device View showing alarm (system core dump) that isn't listed in Device360

w1f1n00b
Contributor II

I noticed the alarm and when right clicking the AP it lists details. I cannot find this same info in either Manage>Alarms or Device360>Alarms (active or cleared). Curious if anyone else has seen similar. Is it possible the alarm timeout/dropoff is longer than one week for Network360 Monitor?

1b3057c18533404a8a71c042f8f3fd3e_7019a547-9cf2-4272-99b5-55d8088174a8.png
1b3057c18533404a8a71c042f8f3fd3e_50c4c3ce-0277-4a5a-8fe5-537744979903.png

 

1 ACCEPTED SOLUTION

SamPirok
Community Manager Community Manager
Community Manager

Hi John, sorry for the long wait here, thank you for your patience. I ran this past some of our XIQ engineers and they requested we open a case for this so they can dig in to this with you, no quick tips or solutions came to mind unfortunately. 

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1 REPLY 1

SamPirok
Community Manager Community Manager
Community Manager

Hi John, sorry for the long wait here, thank you for your patience. I ran this past some of our XIQ engineers and they requested we open a case for this so they can dig in to this with you, no quick tips or solutions came to mind unfortunately. 

GTM-P2G8KFN