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Network 360 Plan map no longer showing both channels when running Dual 5GHz radios

Network 360 Plan map no longer showing both channels when running Dual 5GHz radios

w1f1n00b
Contributor II

under ML Insights> Network 360 Plan > View Heat Map > Settings > Device Labels > Channel/Power

In the past, this has shown both 5GHz channels when AP radios are configured for dual 5GHz. I noticed today that only the wifi1 radio channel is showing, and not the wifi0 channel. If I toggle the heatmap radio to 2.4GHz the channel shows as “AUTO”. Was this a known change?

1 REPLY 1

SamPirok
Community Manager Community Manager
Community Manager

I just took a look at this in my lab, if I’ve got an AP set to dual 5GHz and the heat map is set to 5GHz, I see both 5GHz channels listed. If I toggle over to 2.4GHz I do see Auto, but 2.4GHz isn’t in use currently. I ran this test using an AP305c on 10.2.2.0 just for comparison. If both radios are on and using 5GHz, you should see both channels listed on the heat map, so I might suggest opening a case for this one.

 

Here is what I’m seeing in my lab currently: 

9f74db9b51264a898f9de367bc712435_4cc2dacb-e354-4190-9266-9346e640a193.png

 

GTM-P2G8KFN