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Resolved! Various APs disconnecting via capwap

We have had a few of our APs begin disconnecting via CAPWAP, this started quite randomly and without anything showing as to why this is happening. I have worked with these APs as this was happening, they never go down when this happens, so they conti...

Resolved! A stale record of the device was found in the redirector Error when adding second Hand AP

Dear Extreme Support Team, I'm getting the "A stale record of the device was found in the redirector" message when trying to add a second hand AP1130 (Serial 11301803231714) that I'd like to play with in my Home Lab... Could you please unlock it for...

Resolved! AP230 reverting config

Hi,Have here a freshly added AP230 to XIQ. Plugged in, it has internet access, added to XIQ, setup policy, etc.Config (no VLAN whatsoever) and production (3 VLANs 3 SSIDs) environment is different by VLANs.I update the config on the device, restart i...

Resolved! Power settings for AP410's

Hi, we recently replaced our Cisco wireless environment with Extreme 410's (Extreme site engine and cloud IQ). We were told we'd need 15 APs per floor which is over twice as many as we had previously. Our office is mostly open with cubicles, so signa...

Resolved! Delta versus Complete Updates

Hello,What is the best practice for updating an AP to change the band from 5Ghz to 2.4Ghz and add a new SSID via the Network Policy? Can this be done with just a delta update avoiding having to reset the AP or is it best to do a Complete update. Ther...

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