Onboarding Failure - The device appears to be in use by another VIQ

[calefrey]

Hello,

I recently ordered some used AP230 units for my network, but one of them appears to still be lined to the seller’s account. I have contacted the seller already but have not received any response. Could you help me?

The serial number is 02301411110768

Thank you!

[calefrey]

It works, thank you!
Have a good day.

[SamPirok · Accepted solution]

Hello, could you try adding that device one more time for me?