Re-manage unmanged device

[HAFA]

I ran low on licenses, so did un-manage several devices, in a remote office.

Once purchased new licenses, I wanted to re-manage some of them.

Find them in dashboard, find the Action -> Change Management Status, select Manage Device, being requested to confirm, then getting message 

• License Incompatibility: Legacy Entitlement Keys are incompatible with the new features.

Any way to solve?

Device in question is HiveAP 130, s/n 01301810230758

Others AP's might face the same issue

Håkon Farnes, BW Offshore Norway As

[Christoph_S]

Hello @HAFA,

This article addresses the issue you are seeing: https://extreme-networks.my.site.com/ExtrArticleDetail?an=000122708

BR,

[JA]

Hi 

I had something similar in the past.

In the Licence Information page, I had some old expired licences still listed under Legacy Entitlements. Once I deleted these the error went away.

Hope this helps.