Remove entitlement key

[marvin_de_wijs]

We have an expired EK and an active EK which I both would like to remove as we do not administer them anymore. Question: How do I remove EK's?

[marvin_de_wijs]

@Sam Pirok and @a.huerzeler Thanks for the answers. I will try to open a case.

[a_huerzeler]

@marvin.de.wijs I guess you use the On-Prem ExtremeCloud IQ there you have to open a GTAC case. In the cloud you can remove them yourself but not on-prem 

[SamPirok · Accepted solution]

Thank you for that screenshot, my apologies I didn’t realize you were working with an on premises deployment. Unfortunately for those, the EKs have to be removed via the XIQ CLI. If you are able to open a case, a technician can help you do that. They will need your system ID to start that process for you, which you can see at the top of the license management page, so I would recommend including that in the case details. 

[marvin_de_wijs]

Hi Sam,

Problem is that I do not have any checkboxes.