The module auth cannot get the user Profile for Attribute 25

[dpanev]

Hi Guys,

i have this alarm on my APs in XIQ:

The Aps have an SSID with Radius auth and this User Profil with Vlan 25

What can i do to solve this problem?

[SamPirok · Accepted solution]

Thank you for those screenshots, would you be able to enable some auth debugs on your AP that has that error, try to connect with a user who would be allowed on VLAN 25, and then pull tech data so we can review the logs for you? It would also help to know the MAC address of the client you use to perform this test. 

This guide reviews how to enable the auth debugs we’re looking for:  https://extremeportal.force.com/ExtrArticleDetail?an=000065975

This guide reviews how to get tech data: https://extremeportal.force.com/ExtrArticleDetail?an=000080320&q=Tech%20data