Can't do a firmware selection in Netsight

[JohanHendrikx]

When I use the Firmware Upgrade Wizard in Netsight, I can't do a Frimware Selection.

So I cann't map af device type to an image an upgrade the switch.

I tested a couple devices (X440, X460)

Version Netsight 7.0.9.4

[Daniel_B]

Do you mean this view?

On my side there is no firmware shown automaticaly, but if i check the "Show All Images", there i can choose the firmware i want. And the Update works for Summit Switches.

[JohanHendrikx]

No, I see the firmware but I cann't assign the firmware to the device or family

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[Curtis_Parish1]

I have found most issues having a question mark are fixed by correcting SNMP credentials on either the switch or in Profile/Device Mapping in Netsight.

[Steve_Ballantyn]

I have had this same issue. I deleted the device and then re-added it back to Netsight. And then I was able to upgrade the firmware without any problems. It seems like there have been a few other people with this same problem and deleting/re-adding the device fixed it.

I am thinking there might be a bug hidden away in there somewhere?