Error: MSM-A: Slot-1 FAILED (6) Conduit asynchronous transmit error encountered

[Edson_Yuji]

Anyone had this log on the switch:

05/29/2014 22:01:30.37 MSM-A: Login passed for user user001 through telnet (10.10.10.1)
05/29/2014 21:01:58.95 MSM-A: Port 1:5 link down
05/29/2014 21:01:58.95 MSM-A: Port 1:4 link down
05/29/2014 21:01:58.95 MSM-A: Port 1:3 link down
05/29/2014 21:01:58.95 MSM-A: Port 1:2 link down
05/29/2014 21:01:58.95 MSM-A: Port 1:1 link down
05/29/2014 21:01:58.94 MSM-A: Slot-1 FAILED (6) Conduit asynchronous transmit error encountered
05/29/2014 21:01:58.94 MSM-A: System Error 0: Conduit asynchronous transmit error encountered
05/29/2014 21:01:11.92 MSM-B: Slot-1 FAILED (6) Error on Slot-1

05/29/2014 21:00:28.26 MSM-A: Port 3:10 link UP at speed 1 Gbps and full-duplex
05/29/2014 21:00:28.08 MSM-A: Port 3:10 link down
05/29/2014 21:00:16.06 MSM-A: Port 3:10 link UP at speed 1 Gbps and full-duplex
05/29/2014 21:00:15.86 MSM-A: Port 3:10 link down
05/29/2014 20:59:37.19 MSM-A: Port 3:10 link UP at speed 1 Gbps and full-duplex
05/29/2014 20:59:37.06 MSM-A: Port 3:10 link down
05/29/2014 20:59:10.71 MSM-A: Sys-Health-Check Card 1 not responding for 10 ticks over interface 2

05/29/2014 20:59:10.71 MSM-A: Sys-Health-Check Card 1 not responding for 10 ticks over interface 1

05/29/2014 20:58:44.48 MSM-A: Sys-Health-Check: Switch fabric port state is Down for Module in MSM-A (unit 2, internal port 1) connected to Module in slot 1 (unit 0, internal port 26)
05/29/2014 20:58:44.48 MSM-A: Sys-Health-Check: Switch fabric port state is Down for Module in MSM-B (unit 2, internal port 1) connected to Module in slot 1 (unit 1, internal port 24)
05/29/2014 20:58:44.48 MSM-A: Sys-Health-Check: Switch fabric port state is Down for Module in MSM-A (unit 0, internal port 6) connected to Module in slot 1 (unit 1, internal port 25)
05/29/2014 20:58:44.48 MSM-A: Sys-Health-Check: Switch fabric port state is Down for Module in MSM-B (unit 0, internal port 6) connected to Module in slot 1 (unit 0, internal port 27)
05/29/2014 20:58:23.47 MSM-B: Sys-Health-Check Card 1 not responding for 10 ticks over interface 2

05/29/2014 20:58:23.47 MSM-B: Sys-Health-Check Card 1 not responding for 10 ticks over interface 1

==============================================================

Chassis : 800392-00-03 1111A-11111 Rev 3.0
Slot-1 : 800225-00-05 1111A-11112 Rev 5.0 BootROM: 1.0.4.0 IMG: 12.6.3.2
Slot-2 : 800225-00-05 1111A-11113 Rev 5.0 BootROM: 1.0.4.0 IMG: 12.6.3.2
Slot-3 : 800226-00-05 1111A-11114 Rev 5.0 BootROM: 1.0.4.0 IMG: 12.6.3.2
Slot-4 : 800226-00-05 1111A-11115 Rev 5.0 BootROM: 1.0.4.0 IMG: 12.6.3.2
Slot-5 :
Slot-6 :
Slot-7 :
Slot-8 :
Slot-9 :
Slot-10 :
MSM-A : 800314-00-01 1111A-11116 Rev 1.0 BootROM: 1.0.4.4 IMG: 12.6.3.2
MSM-B : 800314-00-01 1111A-11117 Rev 1.0 BootROM: 1.0.4.4 IMG: 12.6.3.2

[PARTHIBAN_CHINN]

there is communication problem between MSM and back plane/cards.
debug hal show sys-health-check ---can tell you if there are errors in fabric or backplane.
donot leave this as it is it will reboot your chassis one day.

[Mayank]

Hi,
I am receiving below alarm since 1 month. Have any one any idea about this alarm , why this alarm is generating.

[Mayank]

but why this alarm is generating...

[Edson_Yuji]

- Right, I'll do that next time.
- I did not. I'll do next time.
- I did not.
- Show version:

show version
Chassis : 800392-00-03 1150A-11111 Rev 3.0
Slot-1 : 800225-00-05 1140A-11111 Rev 5.0 BootROM: 1.0.4.0 IMG: 12.6.3.2
Slot-2 : 800225-00-05 1130A-11111 Rev 5.0 BootROM: 1.0.4.0 IMG: 12.6.3.2
Slot-3 : 800226-00-05 1120A-11111 Rev 5.0 BootROM: 1.0.4.0 IMG: 12.6.3.2
Slot-4 : 800226-00-05 1119A-11111 Rev 5.0 BootROM: 1.0.4.0 IMG: 12.6.3.2
Slot-5 :
Slot-6 :
Slot-7 :
Slot-8 :
Slot-9 :
Slot-10 :
MSM-A : 800314-00-01 1118A-11111 Rev 1.0 BootROM: 1.0.4.4 IMG: 12.6.3.2
MSM-B : 800314-00-01 11117A-11111 Rev 1.0 BootROM: 1.0.4.4 IMG: 12.6.3.2
PSUCTRL-1 : 450306-00-03 1116A-11111 Rev 3.0 BootROM: 2.18
PSUCTRL-2 : 450306-00-03 1115A-11111 Rev 3.0 BootROM: 2.18
PSU-1 : PS 2350 4300-00146 1114A-11111 Rev 3.0
PSU-2 : PS 2350 4300-00146 1113A-11111 Rev 5.0
PSU-3 : PS 2350 4300-00146 1112A-11111 Rev 5.0
PSU-4 : PS 2350 4300-00146 1111A-11111 Rev 5.0
PSU-5 :
PSU-6 :

Image : ExtremeXOS version 12.6.3.2 v1263b2 by release-manager
on Thu Jun 21 22:46:37 EDT 2012
BootROM : 1.0.4.4
Diagnostics : 1.19

- I will do this test.