Hi All,
We've recently installed new 5420F-48P-4XE switches in one of our site. We also have a SiteEngine server running in our datacenter. Switch is able to reach & resolve 'extremecontrol.ourdomain.com' & 'hac.extremecloudiq.com'.
However, switch is unable to perform ZTP+ auto-provisioning.
IQAgent discovered on VR VR-Default
HTTP proxy : Not configured
User configured FQDN/IP : Not configured
DHCP opt 43, sub-opt 225 (FQDN) : Not provided
DHCP opt 43, sub-opt 226 (IP) : Not provided
Redirector : hac.extremecloudiq.com
Resolved IP : 34.253.190.222
XIQ Status : Service available
Data Center [JA042347G-00011] : Not onboarded
When we did a packet capture on the switch, it was unable to resolve 'extremecontrol'. However, if we try to resolve extremecontrol with our domain suffix it works.
* 5420F-48P-4XE-SwitchEngine.7 # ping extremecontrol
Error: Can't resolve host name.
ExtremeCloud IQ - Site Engine 24.10.10.70
Could someone guide what could be missing here?
Thanks..!!
Kind Regards,
Saurabh.
