issue with X440-G2- 48P port problem

[Zeenat_Ullah]

Dear Extreme comunity,

I am facing problem with switch if i connect on 3 meter cable. Connectivity is fine then. But when cable's length varies suppose if length is 10 or 20 meter then there i am facing connectivity problem. What might be the exact problem.

Regards

[Zeenat_Ullah]

Fiber uplink is fine. I am asking about LAN ports

[Tomasz]

Hi,

Copper/fiber?

I’d double check the longer cable (try using another one). If it still not working, if that’s copper, I’d call GTAC to investigate the hardware. If that’s fiber, I’d make sure that transceivers are not faulty (e.g. to ultra-low Tx power due to some failure). If the cable and the transceivers are ok, I’d call GTAC.

Hope that helps,

Tomasz

PS. @Sam Pirok could you move that to the EXOS category if it’s not an issue, please? 🙂