New MSM -A Replacement

[PARI_ELANSURIYA]

First MSM-A slot is down and MSM-B is working as master,When new RMA MSM-A slot inserted in to the switch both Backup MSM-B gets down and stopped working. If we remove the RMA MSM backup MSM-B is working.

[BradP]

Hi Pari,
It depends. If the version of code on the MSM is too old (Pre EXOS 12.6) it might not be able to sync and would have to be done manually.
Thanks
Brad

[PARI_ELANSURIYA]

Hi Harkanwalijeet,

Thanks for your reply,
when we execute sync from master it should copy current EXOS to new msm & will upgrade and both will sync and it will start work ?

[Harkanwaljeet_S]

Quite possible that the new MSM have old EXOS than the MSM-B, and thus both MSMs are experiencing sync issue.