Password recovery HELP!!!

[rlmoura]

Good afternoon all,

I've managed to lock myself out of a switch this afternoon and can't remember the password.

Could someone help me out with the recovery string please:

TqF8qg$.YOmzkfs6djq7WAJFDzlE0

Many thanks,

[Gabriel_G · Accepted solution]

You can attempt one of the methods in this article to recover the switch yourself:
https://extreme-networks.my.site.com/ExtrArticleDetail?an=000074224

Or, if you have serial console access, you can ask GTAC for assistance with a ONE TIME FAILSAFE login:
https://extreme-networks.my.site.com/ExtrArticleDetail?an=000080839

Worst case scenario, you can factory default your switch and reconfigure it. While on a console connection, depending on the platform you will see options on bootup to either boot into 'bootROM' or boot with a factory default configuration. If on a switch with a bootROM, the commands to boot with a factory default configuration are 'config none' then 'boot'. 

No one at Extreme will be able to tell you the password of an account previously configured on a switch and there is no 'recovery string' mechanism for EXOS passwords.

Hope that helps!

[Stefan_K_]

I would get in contact with GTAC. Here probably nobody can help you.