SFP (SX Media) not activating on 15.7.1.4

[Tino]

On a X460G2-48p-GE4 the SFP ports wont activate after I upgraded the firmware from 15.6.2.12 to 15.7.1.4

If I downgrade to 15.6.2.12 the port starts up again and the uplink connects to the core switch.

I checked the release notes and cannot find any info, on the logs it when I pull the sfp out and put it back in it just shows:

04/07/2015 14:42:14.33 : Media SX is inserted into Port 49

The SFP's were bought from Enterasys and used on C5 switches. The make on the SFP's are JDSU (JSP-12S0AA1) PN 52P6529

[Drew_C]

Hi Tino,
I see the fix made it into 16.1 under another CR number (xos0060179). That explains why you see it working there.
Also, I noticed an update to the CR Andrew mentioned (xos0061283) - The fix is now expected be included in 15.7.2.

[Tino]

Thank you very much Andrew. That has been extremely helpful. GTAC told me my SFP's were not supported.

[Andrew_Maldonad]

Tino,

Yes, the behavior thus far in our testing indicates the unexpected behavior is particular to EXOS 15.7. CR xos0061283 has been assigned to the issue. The software fix is currently scoped for EXOS 15.7.3.

-Andrew

[Tino]

X460G2-48p-G4.2 # debug hal show optic-info port 49 Port 49

SFP or SFP+: SFP

Signal: present

TX Fault: no

SFP/SFP+ Vendor: WTD

SFP/SFP+ Part Number: RTXM191-552

SFP/SFP+ Serial Number: BP145100790163

SFP/SFP+ Manufacture Date: 141219

SFP/SFP+ Type: SFP/SFP+

Connector: LC

GE Compliance: 1000BASE-SX

Wavelength: 850



GBIC supports DDMI. MonitorType: 68



X460G2-48p-G4.3 # show port 49

Port Summary Monitor Thu May 14 12:06:13 2015

Port Display VLAN Name Port Link Speed Duplex

# String (or # VLANs) State State Actual Actual

==================================================================

49 Default E R

[Tino]

Today I tested a Extreme 1000BASE-SX SFP (10051H) and that does not work either on 15.7.1.4

X460-G2-48p-GE4 no SFP's work on 15.7.1.4

X460-G2-48p-10GE all SFP's work on 15.7.1.4

The problem seems to be limited to X460-G2-48p-GE4 on 15.7.1.4