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SFP (SX Media) not activating on 15.7.1.4

SFP (SX Media) not activating on 15.7.1.4

Tino
New Contributor III
On a X460G2-48p-GE4 the SFP ports wont activate after I upgraded the firmware from 15.6.2.12 to 15.7.1.4

If I downgrade to 15.6.2.12 the port starts up again and the uplink connects to the core switch.

I checked the release notes and cannot find any info, on the logs it when I pull the sfp out and put it back in it just shows:

04/07/2015 14:42:14.33 : Media SX is inserted into Port 49

The SFP's were bought from Enterasys and used on C5 switches. The make on the SFP's are JDSU (JSP-12S0AA1) PN 52P6529
21 REPLIES 21

Justin_Rosenbro
New Contributor
I opened a case on this issue on 3/16/2015. It was escalated on 4/7/2015. I have not heard anything since the case was updated. I'm glad more people are opening tickets on this.

Firmware seems to work fine on the 1st gen X460-48t

Also, on the 24 port x460G2 , optics seem to work on ports 21-28, but they do not work on ports 29-32.

Tino
New Contributor III
Thank you Bill

Bill_Stritzinge
Extreme Employee
Thanks, TAC has confirmed the issue and is working with engineering. Stay tuned...

Tino
New Contributor III
I have opened a case yesterday, Case Number: 01112891

Thank you,

Bill_Stritzinge
Extreme Employee
Tino,

Thank you for giving me the information. I am going to open a case (unless you already have one open) and have this escalated, as soon as I do I will send you the case# for your reference. I am sorry for the inconvenience!

Bill
GTM-P2G8KFN