XOS Firmware Upgrade clears configuration???

[Bill_Handler]

We've run into this a couple of times now at different locations.

We're a legacy Red partner and have begun some installs of Purple switches. We're running into an issue that I'm hoping someone can help with.

When upgrading the firmware on out of the box Summit X460-G2s we noticed that after the reboot, all the configuration information was gone. Stacking, VLANs, IP addresses, etc. At the time, we attributed it to the initial firmware on the switches; the CLI prompt showed "Software Upgrade Required".

Today, one of our team went to a site where we had previously installed a X670-G2, and did a firmware downgrade - 15.7.x to 15.6.x. When the switch rebooted with the downgraded firmware, the configuration was gone.

Is this normal behavior? If so, then how do you upgrade the FW remotely if the config has to be reapplied?

Thanks,

Bill

[Paul_Russo]

Hey Bill

No this is not normal behavior upgrading either the code or bootrom will not factory reset the switch. The only time that should happen is when you type unconfig sw all (factory reset) or if you move a switch from stacking to unstack or vice versa.

if you do a ls on the switch do you see the configs listed?

Thanks
P

[Bill_Handler]

The configurations were saved. We made sure of that. The switch today has been in service for a few weeks and the config was definitely saved...

[Alexandr_P]

Hi!

Configuration is clearing only after upgrade from BootRom.
When you normally upgrade EXOS, config have to stay.

May be you don't save your config before upgrade?