SR2324P switch manual HiveAgent update

[Oleschik]

Hello,

I am having issues with one of my Aerohive switches - SR2324P. Since it has not been used for quite a long time its HiveAgent version is outdated 1.1.25.0, which makes it unrecognisable for the ExtremeCloud IQ. I would like to update it manually, but cannot find the file needed. Would it be possible to receive a link so that I can download HiveAgent version 1.1.29.0 or higher, or ideally if the file was sent via email. Thank you very much

Kind regards

Olesia

[SamPirok]

Hi @NateParks_ , thanks for the mention, I’ve just emailed you those instructions now. Please let me know if I can help with anything else! 

[NateParks_]

@Sam Pirok any chance you can help me out? i need to update my SR2324P as well to attempt to get it connected to XIQ. Email NParks@carouselindustries.com

Thanks In advance ! 

[SamPirok]

Hi Brian, I’ve emailed you directly with instructions on how to get that file. Please let me know if I can help with anything else. 

[bkopacz]

HI there,

Would it be possible to get the hiveagent 1.1.29 files as well?  I need to update a SR2208P switch that appears to be running old agent.  bkopacz@gmail.com

I’ll add that I tried to SFTP into sftp://dellsupport.aerohive.com but it was not working.

Thank you much,

Brian Kopacz

[SamPirok]

Hi @rluna, thank you for providing your email address, I’ve sent instructions on how to get your HiveAgent file to you directly. Please let me know if I can help with anything else, and my apologies for the slow response here.