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SummitStack upgrade fails : "No space left on device"

SummitStack upgrade fails : "No space left on device"

Gabriel3
New Contributor
Hi everybody,

I'm upgrading my production SummitStacks from EXOS version 15.1.4.3 to 16.1.3.6.
The upgrade was successful on every stack except one, which fails and displays this error message :

Failed to download image on Slot-7 - tftp: can't open '/scratch/summitX-16.1.3.6-patch1-11.xos': No space left on device

It's a 8-member stack, i tried to launch the upgrade several times and it always fails on Slot 7.

Here is the complete output displayed in CLI :

Slot-1 # download image X.X.X.X extreme/summitX-16.1.3.6-patch1-11.xos vr vr-Default secondary
Do you want to install image after downloading? (y - yes, n - no, - cancel) Yes
Downloading to Slot-1(Master): ..................................................................................................................................................................................
Downloading to Slot-6(Standby):
Downloading to Slot-5(Standby):
Downloading to Slot-7(Standby):
Downloading to Slot-8(Standby):
Downloading to Slot-2(Backup):
Downloading to Slot-3(Standby):
Downloading to Slot-4(Standby): Failed to download image on Slot-7 - tftp: can't open '/scratch/summitX-16.1.3.6-patch1-11.xos': No space left on device
.*.*.*.*.*.*.*.*.*.*.*.*.*.*.*.*.*.*.*.*.*.*.*.*.*.*.*.*.*.*.*.*.*.*.*.*.*.*.*.*.*.*.*..***Error: Download image failed (see above error message)

I rebooted the slot 7 but it doesn't solve the problem.
I even tried to remove slot 7 from the stack, do "unconfigure switch all" on slot 7 to put it back to factory default, and then put it back in the stack. The issue is still here.

I wonder if any of you ever faced this problem.
Thanks in advance for the help

Gabriel

10 REPLIES 10

Gabriel3
New Contributor
Hi,

All slots are X460-48p

Gabriel

Stephane_Grosj1
Extreme Employee
out of curiosity, what switch it is (slot 7)?

Gabriel3
New Contributor
Hello,

Thanks for your help.
When i run "ls" and "ls internal-memory" on the Master slot, it seems no files are using a lot of space.
Then from slot 1 I telnet into slot 7 and run the same commands, i find that internal memory has only 38% space left. I try to erase the content of internal memory but it seems I can't do that from a Standby slot :

Slot-7 > ls internal-memory
-rwxr-xr-x 1 root 0 35645 Feb 24 17:28 old_traces.tgz

1K-blocks Used Available Use%
118160 44474 73686 38%
Slot-7 >
Slot-7 > rm internal-memory old_traces.tgz
Remove old_traces.tgz from internal storage? (y/N) Yes
This command cannot be executed on a standby node.

I ran the "rm internal-memory old_traces.tgz" on the Master slot but it didn't remove the files from slot 7.
Is there a way to remove files that are on a standby slot ?

Best regards,
Gabriel

BradP
Extreme Employee
Hi Gabriel,

Please first try to run a "ls" and "ls internal-memory" on the switch. Both of these will still retain files after "unconfigure switch all"

Slot-1 Stack.11 # ls internal-memory
-rwxr-xr-x 1 root 0 23427 Feb 25 09:59 show_tech.log.gz
-rwxr-xr-x 1 root 0 153482 Feb 25 09:58 trace.devmgr.1417
-rwxr-xr-x 1 root 0 135079 Feb 25 09:58 trace.nodemgr.1421
-rwxr-xr-x 1 root 0 5622 Feb 25 09:58 trace.vlan.1437
Then, at the prompt, type "rm internal-memory *.*"
Slot-1 Stack.17 # rm internal-memory *.*
NOTE: This will remove all files from internal storage.
Continue? (y/N) Yes
Slot-1 Stack.18 # -rwxr-xr-x 1 root 0 135079 Feb 25 09:58 trace.Slot-1 Stack.18 # -rwxr-xr-x 1 root 0 153482 Feb 25 09:58 trace.Slot-1 Stack.18 # -rwxr-xr-x 1 root 0 23427 Feb 25 09:59 show_tSlot-1 Stack.18 # ls internal-memory
1K-blocks Used Available Use%
49038 716 48322 1% Then, at the prompt, "ls" and "rm" to any files you feel comfortable removing. I wouldn't remove the configuration file that you're using.

Hope this helps.

Thanks
Brad

Dave_Hammers
Extreme Employee
You could try BootRom rescue using the summitX-16.1.3.6-patch1-11.xos.
https://gtacknowledge.extremenetworks.com/articles/How_To/How-to-Use-the-Boot-Rom-Menu-to-Download-a...
GTM-P2G8KFN