password: can't login after "cli password admin read-write-all". unable to reset password

[schuert]

Hi Guys!

Recently i configured a new vsp 7254. i used the command “cli password admin read-write-all” to change the password and username. the system asked me to enter the old and new passwords and if I want to change the username. im pretty sure i didn’t mistype the password, but now i can’t login anymore. neither with rwa nor with admin and the new password.

i managed to login as user “rw” and set “boot config flags factorydefaults”. after a reboot the settings are gone but i still can only login with rw. rwa and admin are not working.

how to reset the logins?

[schuert]

got it working again. deleting the .shadovnonfedmoc.txt wasn’t possible as user rw, changing the attributes wasn’t possible either. factory defaults didn’t reset the credentials, even when i deleted the config.cfg and used write mem to create a new one. in the end i used the following advice:

https://forums.networkinfrastructure.info/nortel-ethernet-switching/vsp-7200-restore-factory-default...

deleted the .shadownonfedmoc.txt and rebooted. after that i could login as user rwa again. changing the user with “cli password admin read-write-all” worked as intended. i’m not sure what caused the problem the first time. Thanks for the help!

[Dan15 · Accepted solution]

Try to delete these two hidden files from the filesystem and reboot:

.shadovnonfedmoc.txt

.shadov.txt

Maybe you have to use the attribute command to get permissions.

[EXTR_Paul]

If you are locked out of the “rwa” account you need to open a GTAC ticket.

[Miguel-Angel_RO]

Schuert,

I would try two things:

https://extremeportal.force.com/ExtrArticleDetail?an=000079781 deleting the cfg file or

https://extremeportal.force.com/ExtrArticleDetail?an=000078765

Mig