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AP registration fails in remote subnet

AP registration fails in remote subnet

Andre_Scheper
New Contributor II
I have a strange Problem:

On my V2110 Controller I use the esa0 Interface for the AP registration.

c52797da7dee4ef18219e6a23e5af917_RackMultipart20140114-1231-118ep4x-2014-01-1413_12_00-EWC-EnterasysWirelessAssistant-WirelessController_inline.png



If my AP's (Siemens AP2610) are in the same subnet, everythings works
fine. Now i want to bring one AP to a remote subnet, the registration fails, but the controller knows the new AP IP address (172.18.24.0/24). I can telnet the AP and ping the controller and the controller can ping the AP (no firewall between them). There is also a DNS Record "controller.domain.name" pointing to the 172.18.31.25

c52797da7dee4ef18219e6a23e5af917_RackMultipart20140114-32389-1hidb4q-2014-01-1413_26_01-EWC-EnterasysWirelessAssistant-WirelessAPs_inline.png


So there must be a communication between AP and EWC, because i can ping and enable/disble Telnet. But the AP is not shown in the active AP list.

I don't know where I misconfigured it.

6 REPLIES 6

Andre_Scheper
New Contributor II
There is (currently) no VPN in between.
For testing purposes its just another subnet in my office. So MTU shouldn't be a problem.

After the reset, the AP gets a remote IP address via DHCP and also the EWC IP via DHCP Option 78.
THe AP connects to the EWC and appoves it:

340752b31497416e8cb790644b5eae36_RackMultipart20140114-16365-1h8vk1o-2014-01-1415_37_55-EWC-EnterasysWirelessAssistant-WirelessAPs_inline.png



But it is still not active

The LED states on the AP are:
Left: solid green
Center: blinking green
Right: off
Documentation says: "Connecting to Enterasys Wireless Controller: Upgrading to higher version"

The AP console session shows the following:


There is no 802.1x configruation on the Switch-Port.

Ronald_Dvorak
Honored Contributor
Andre,

I'd do it from scratch.
If there is an DHCP server in the subnet of the AP it's an easy task.
telnet to the AP and clear the config = set factory
delete the AP in the EWC database = in access approvel delete the AP
after the AP is back with no config (beside the IP/mask,gateway from DHCP) set the controller IP via a static entry = set authip 1 172.18.31.25

is the link from the EWC to the AP via a VPN with a lower MTU ?

Ron
GTM-P2G8KFN