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AP460c not powering up on 5420F-48P

AP460c not powering up on 5420F-48P

dabbler
New Contributor II

I have installed a new switch stack with 11 AP305c's and 3 460c outdoor APs. None of the 460c APs are booting up, but a 305c boots up no problem on the same cabling.

I've made sure inline power is enabled is max output is 30W but now I'm stuck. Any ideas?

6 REPLIES 6

Christoph_S
Extreme Employee

Hello @dabbler,

In regard to the AP460C APs, are they not booting up at all (no LED), or are they getting stuck in a bootloop?

Have you tried removing all AP305C APs and just booting up the 3 AP460Cs?

Do you have a PoE+ (802.3AT) power injector handy, so that we may try booting up the AP460C without reverting to the switch?

In what operational mode are the APs being used: WiNG distributed (Adopted by WiNG controller), WiNG centralized (XIQ-C), or Cloud (XIQ Pilot)?

BR,

Christoph S.

dabbler
New Contributor II

Hi,

The 460c APs are not booting up at all. I did move one of them to a switch with no other APs but that made no difference. They are connected to XIQ Cloud. 
I can get a hold of a power injector and try that to see if it actually has a problem, although I doubt 3 APs would all have a problem.

Thanks.

GTM-P2G8KFN