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I don't receive any alarm email

I don't receive any alarm email

amin_sedighfar
New Contributor

Hi all, I put my email address in ADSP VM, but I don't receive any for alarms. And I see this in my logs :

 Message = Error sending e-mail notification to [my-email-address@.com]. Error:  Action Rule: Mail Action: Email.

In the "To" section I put my job domain company, in the "From" section I put my Yahoo email.

Is it correct? If yes, so why I am not getting any!

Thanks

1 ACCEPTED SOLUTION

AirDefense needs to be able to send emails just like any other email client would, which means that you need to specify the mail server that it should be using. Currently though, this mail relay server must accept open user accounts (no authentication) which typically means that it's an local corporate email relay server.

View solution in original post

3 REPLIES 3

ckelly
Extreme Employee

Have you defined a mail relay server?

 

ckelly_0-1675433383755.png

 

Oh no! I even didn't know that...!!! What's that?

AirDefense needs to be able to send emails just like any other email client would, which means that you need to specify the mail server that it should be using. Currently though, this mail relay server must accept open user accounts (no authentication) which typically means that it's an local corporate email relay server.

GTM-P2G8KFN