3710i Extreme AP client connection
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‎11-20-2015 04:59 PM
I have two 3710 IdentiFi AP's in a conference room. The controller is a C25.There are also wireless mics, projector and Apple TV set up. When a wireless client enters the room they are unable to connect. If there are 25 devices in the room at the most 5 will connect. I have reset the AP's and the clients, but still no go. Has anyone experienced this or know of a solution. IN the controller they are set up like the 3610's and the 3825's I have.
Thank you
Thank you
6 REPLIES 6
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‎11-25-2015 05:16 PM
OK. Thank you. That was my next route, but just wanted to see if anyone else had seen it and maybe had an easy fix.
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‎11-23-2015 08:00 PM
I would suggest contacting the GTAC so we can get a trace of the ap's eth0 port during the time of the issue.
Doug Hyde
Director, Technical Support / Extreme Networks
Director, Technical Support / Extreme Networks
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‎11-23-2015 07:59 PM
I do not have any load group settings. They are bridge at the AP. They are connected to a C3 switch. No policy or mac locking rules. Yes I do believe that they are active in both bands.
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‎11-23-2015 02:47 PM
Is the AP3710 active in both frequency bands (2.4 and 5 GHz)?
