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ap automatically downgrading

ap automatically downgrading

ARABINDA_MOHANT
New Contributor

‎09-09-2016 05:33 AM

Hi

We are trying to upgrade 3805i Access Point from 9.15.x to 9.21.x , AP GETS UPGRADED to 9.21.x BUT Immediately degrades to 9.15.x automatically.

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12 REPLIES 12

Ronald_Dvorak
Honored Contributor
In response to ARABINDA_MOHANT

‎09-09-2016 06:33 AM

please provide the exact version .... 9.21.x.x
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Ronald_Dvorak
Honored Contributor

‎09-09-2016 06:18 AM

The controller is on 9.21 - correct ?
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Ronald_Dvorak
Honored Contributor

‎09-09-2016 06:15 AM

Sorry but that is hard to believe without any screenshots, logs ...which you didn't provide.

My assumption is that the upgrade failed and that is the reason the AP is still on 9.15 after the upgrade attempt.

Set the log level to informational and check the output from the log.
What is the controller settings for AP maintenance mode - controlled upgrade enabled or disabled.
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GTM-P2G8KFN