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Apple Devices Getting Wrong Ip Address

Apple Devices Getting Wrong Ip Address

Alex17
New Contributor II

‎12-22-2015 12:38 PM

Hi All,

I'm setting up an wifi network with internal captive portal (C25 controller and 3715 APs).

Everything it's working fine, except apple devices. They take so much time to connect to the SSID and obtains wrong IP Address. For example: the DHCP server delivers ip range 192.168.10.x and the apple devices get 192.168.1.x.

Has anyone ever experienced this ? Any idea ?

Thanks in advance!
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8 REPLIES 8

Jeremy_Gibbs
Contributor
In response to Jeremy_Gibbs

‎12-22-2015 03:49 PM

using *
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Scott_Van_Artsd
New Contributor II

‎12-22-2015 03:29 PM

I can't answer your question but I can say that in our network (4110 controller, 3700 and 3800 APs) Apple devices also take a long time to connect (authenticate and get an IP).
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Ronald_Dvorak
Honored Contributor

‎12-22-2015 12:42 PM

Is the 192.168.1.x from your network.
Check the role in the client/VNS report - did the client get the correct role.
Please attach a screenshot of the report.

What software version is running on the controller.
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Ronald_Dvorak
Honored Contributor
In response to Ronald_Dvorak

‎12-22-2015 12:42 PM

also who is the DHCP server, if the contoller provides the IP take a look into the GUI > logs > DHCP
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