Both Radios on AP no function

[Mario_Netuschil]

Hello,

I see following message in the AP Log:

wassp_stats_populate_radio_block()-SIO.gifMTU failed

What should say me this?
I have changed the MTU from 1500 to 1200 but the Radios not working.

Many thanks for your help.

BR,

Mario

[Umut_Aydin]

Hi Mario,

if setting the AP to factory default doesn't work then you could try to upgrade your EWC to the newest code of your used track.It should be 9.15.10 I believe.

Otherwise GTAC need o work on this so we can bring Engineering on board.

Please open a case by GTAC.

regards
UMut

[Mario_Netuschil]

Hi,

that shows the log from the ap:

Jun 9 14:39:35 cap: 00236:wassp_stats.c:2181-wassp_stats_populate_radio_block()-SIO.gifMTU failed. No such deviceJun 9 14:39:35 cap: 00236:wassp_stats.c:2194-wassp_stats_populate_radio_block()-SIOCGATHSTATS failed. No such device
Jun 9 14:39:35 cap: getDcsStats: wifi1 CHNET_IOCTL_GETFLEXPARAM fails: No such device
Jun 9 14:40:06 cap: 00236:wassp_stats.c:2181-wassp_stats_populate_radio_block()-SIO.gifMTU failed. No such device
Jun 9 14:40:06 cap: 00236:wassp_stats.c:2194-wassp_stats_populate_radio_block()-SIOCGATHSTATS failed. No such device
Jun 9 14:40:06 cap: getDcsStats: wifi1 CHNET_IOCTL_GETFLEXPARAM fails: No such device
Jun 9 14:40:36 cap: 00236:wassp_stats.c:2181-wassp_stats_populate_radio_block()-SIO.gifMTU failed. No such device
Jun 9 14:40:36 cap: 00236:wassp_stats.c:2194-wassp_stats_populate_radio_block()-SIOCGATHSTATS failed. No such device
Jun 9 14:40:36 cap: getDcsStats: wifi1 CHNET_IOCTL_GETFLEXPARAM fails: No such device

Any ideas??

BR,

Mario

[Mario_Netuschil]

Hello at all,

many thanks for the answers.

@All
- The AP has an active and backup tunnel to both controllers.
- Firmware is the same as the Controller version.
- The AP is local and approved on Controller 1.
- The Radio 1 is hanging in the scanning mode.
- The Radio 2 shows Current Channel Auto and Current TX Power Level OFF

@Engin
1. When did this issue start? --> When the AP is connect to the controller

2. Were any changes made? --> No, only adding the AP!

3. What firmware version is the controller running (which controller)? --> Version 09.15.07.x

4. What model of AP is this? --> AP3805i

@ Ronald
the last entry was following:

BR,

Mario

[Ronald_Dvorak]

That is the AP log, I'm interested in the controller log which you could find in
GUI > logs > EWC: Events > All

Could you try it once again please.