Chromebooks Not Receiving IP Address
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‎05-09-2019 02:24 PM
Hello, I have an issue where a lot of Chrome clients receive an IP address of 0.0.0.0 instead of one from the DHCP server. I remember having this issue before, when we were paying for maintenance and support, and I believe the APs needed to be optimized for the Chromebooks or something similar. Does anyone have any ideas on this or know what I need to do? I don't believe it is a DHCP issue, as all of our Windows machines grab IPs no problem, just some Chrome ones have an issue.
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‎05-09-2019 03:09 PM
Parker,
please post a screenshot of the WLAN service > privacy window.
-Ron
please post a screenshot of the WLAN service > privacy window.
-Ron
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‎05-09-2019 02:35 PM
Hello Parker - Have you checked out our Support Portal and our Knowledgebase? I'd start here, but we have multiple articles dealing with Chromebook connections.
https://gtacknowledge.extremenetworks.com/articles/How_To/Chromebook-Troubleshooting
https://gtacknowledge.extremenetworks.com/articles/How_To/Chromebook-Troubleshooting
