end users disconnecting every 10 minutes

[Hyderabad_Syste]

End users are disconnecting every 10 minutes and getting connected automatically , is there any default timeout period for Access Point or end users.......

[Doug]

With those settings a client should not be dropping from the wireless. You should contact the GTAC so someone can review your configuration settings. Have your tech support generated and ready before you reach out. https://gtacknowledge.extremenetworks.com/articles/How_To/How-to-Collect-a-Tech-Support-File-From-a-...

Also please document the following:
-How many wireless clients are seeing this issue
-Are they all the same type of client device or multiple device types
-If it's only the same device types, document the card type and driver/software versions you are using

[Hyderabad_Syste]

there's no authentication (open) , we have C5210 controller with 9.21 version and AP model is 3805i

[Doug]

How to turn on station events... https://gtacknowledge.extremenetworks.com/articles/How_To/How-to-enable-wireless-client-reporting-on...

[Ronald_Dvorak]

What kind of authentication is running PSK,802.1X PEAP ???
And please let us know which controller version you are running and the AP model.

-Ron

[Hyderabad_Syste]

will ,take a day time to know the status..... to conclude ......
any other reason why the users are getting disconnected frequently.

where can i enable the station events on controller , there are no logs of station events , says station events disabled on controller