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Extreme Cloud initial connection to AP3805iFCC wireless access point - Item 30912

Extreme Cloud initial connection to AP3805iFCC wireless access point - Item 30912

Park_Theater
New Contributor

‎01-20-2018 05:22 AM

Someone please walk me through the initial setup of the AP3805iFCC Item 30912 using the extreme cloud. The access Point shows when I log into the extreme cloud but when I click on the access point to configure it is show "undiscovered". Can I connect with a laptop directly to the WAP to configure it? DHCP? Static IP? Crossover Cable? Does the WAP have a default IP? Any help would be appreciated.Thanks

1 REPLY 1

Doug
Extreme Employee

‎01-22-2018 11:25 AM

Hello,

Try to review the following article to see if it helps: https://gtacknowledge.extremenetworks.com/articles/How_To/How-To-Troubleshoot-ExtremeCloud
If you still have issues after, I would suggest contacting the GTAC for assistance: https://c.na29.visual.force.com/articles/How_To/How-to-contact-Extreme-Networks-Global-Technical-Ass...
Doug Hyde
Director, Technical Support / Extreme Networks
GTM-P2G8KFN