How to access c5210 wireless controller version 09.21.09.0004 through management or serial interface ?

[Yakup_Erdol]

i am trying to deploy a newly purchased c5210 wireless controller version 09.21.09.0004 . I have followed the steps on "9034715-01_C5210_QR.pdf". Firstly I tried to access to controller from eth0 (Mgmt port)
> assign my laptop 192.168.10.66 /24
>> but unable to ping 192.168.10.1 or access https://192.168.10.1:5825

> then I tried to access through serial port using credentials "admin" and "abc123"
>> but login denied. Here is the output:

Backup-EWC-172.16.245.3 login: admin Password:

Login incorrect

[Ronald_Dvorak]

Backup-EWC-172.16.245.3 login: admin

That shows pretty much that this controller was in use before as it's not the default host name.
I'd ask whoever sold it to you what they have done with the controller prior to selling it to you.

-Ron

[Doug]

Ron is correct, it should not have a configuration on it. The getting started guide should help you install the product. https://extremenetworks.box.com/s/gmf4d4rafoxmd1h846x97bg6zgiul5jm

[Ronald_Dvorak]

New products don't come with a configuration.... beside the default one.

[Yakup_Erdol]

Hi all,

Reseting password solved my problem. But I can not understand why a new product comes with configuration on it.

Thanks for quick help.