how to active access point ws-ap3805i connect to wireless controller c35

[sabou_Doumbia]

how to active access point ws-ap3805i connect to wireless controller c35

[Umut_Aydin]

Hi,

if AP3805 in question ..seee please this one.
https://gtacknowledge.extremenetworks.com/articles/Q_A/Minimum-firmware-version-for-WS-AP3805

Rgds
Umut Aydin

[Umut_Aydin]

Hi,

check out your license..I hope it's not in a DEMO mode?
Need enter a eval license or get a valid license.

Regards
Umut Aydin

[Ronald_Dvorak]

Hi, the screenshot shows an AP3825i and not an AP3805i.

Because you don't provide any details about the steps you've performed or i.e. a network diagram I don't see any chance to help you..... i.e. the AP in the screenshot could be manualy added or it was discovered which is a big difference.

The best advice I'd give you is to pay a Extreme Partner to install/configure it for you and also give a brief workshop so you'd perform configuration in the future by yourself.

BR,
Ron

[AntonS]

is that ap connected over WAN/VPN? is a ping from ap to ewc possible?
if yes check AP -> Static configuration -> Tunnel MTU and lower that value eg 1300 instead of 1500