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remote console only works for user account admin

remote console only works for user account admin

Ronald_Dvorak
Honored Contributor
Hi,

is it FAD that the remote console feature works only with the user account admin but not with other user accounts that have rw access ?!

Other rw users don't get a connect to the AP..... tested with latest v10.41

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-Ron
15 REPLIES 15

Tomasz
Valued Contributor II
I believe it is also in GTAC's interest to have this worked out, as some customer might not allow to use 'admin' account for remote sessions, right?
Aand some gtacknowledge article on this 'issue' would explain Extreme's point of view and do the work, whatever that point of view is.

Ronald_Dvorak
Honored Contributor
On the controller it would make sense to only use the admin account if you work for the GTAC as that is the only account that allow shell access via the CLI.

That is why I normaly reserve the admin account for me/colleagues and create a new one for the customer.

This is another reason I'd prefer that all read/write accounts could use the remote console feature.

StephanH
Valued Contributor III
Hello,

I created an FR.

Best regards
Stephan
Regards Stephan

StephanH
Valued Contributor III
Hello Ron,

did you already create an FR?

Best regards
Stephan
Regards Stephan
GTM-P2G8KFN