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Wireless Appliances Firmwares missing

Wireless Appliances Firmwares missing

LeoP1
Contributor

‎12-15-2016 10:03 AM

Hi Guys,

Yesterday I've noticed that wasn't any Wireless Appliance Firmwares available in the Extranet.

Maybe a site issue, because today it shows up again, but no firmwares for C25 or C4110...

AFAIK they still supported... I have customers with scheduled maintenance windows for the weekend running C4110 and C25, but I can't find the firmwares.

Any info???

Best regards,

-Leo
0 Kudos
18 REPLIES 18

Pascal_Lurquin
New Contributor II

‎12-16-2016 07:02 PM

yes  we have to renew the contract but I can see all others for C35, ... strange no ?!
0 Kudos

Anonymous
Not applicable

‎12-16-2016 05:36 PM

Pascal,
So the only firmware you can't see is the C25?
this folder is typically locked down and only accessible if you have a valid service contract.
0 Kudos

Pascal_Lurquin
New Contributor II

‎12-16-2016 03:27 PM

same for me : no C25 firmware !
0 Kudos

Anonymous
Not applicable

‎12-16-2016 01:32 PM

And if they are still having issues, is it ok if we reset their password so we can run some tests real time?
0 Kudos
GTM-P2G8KFN