Wireless C5210 not responding to SNMP queries

[GONÇALO_NUNO_CO]

Hi all,

Both of my controllers have the same configuration for snmp and static routes, suddenly one has stop responding to snmp queries that are from another subnet. Im doing a SNMP query against the management interface and for some reason the controller is replying from the interface that as the default static route and if i do a query on the same subnet it works fine. I have no idea why suddenly the controller is behaving like this.

Has anyone experienced this or similar?

Regards

[GONÇALO_NUNO_CO]

Thanks for your help Bin i've open a gtac. Regards

[Bin]

Hi,

Before v10.11.02.0032, there is one software issue on C5210 which causes SNMP agent down.
https://gtacknowledge.extremenetworks.com/articles/Solution/C5210-controller-reboots-with-Watchdog-t...

If you shown the issue beyond v10.11.02.0032, we need to investigate it.
Please open the case to our GTAC.

Best regards,
Bin

[GONÇALO_NUNO_CO]

Hi Bin, This issue happen suddenly after I upgrade one of the controllers to v10. The controller that stayed on v9 start to act as I described above. Regards

[Bin]

Hi,
What is your C5210 version? Does this issue happen after reboot controller? Do you any call trace messages in the log?

Please open the case to our GTAC.
https://gtacknowledge.extremenetworks.com/articles/How_To/Create-a-Case-via-New-Portal

Best regards
Bin