how to fix xiq va automatically alternated url problem.

[zlinuxboy]

hi, community
I deploy xiq va on local server, the VM's ip address is 192.168.10.19/24. I have been setup port forwarding from public ip to the VM's private ip address, such as:

tcp public_ip 80 -> private ip 80
tcp public_ip 443 -> private ip 443
tcp public_ip 12222 -> private ip 12222

when I visit the https://public_ip within chrome, the url will automatically be changed to https://192.168.10.19/acct-webapp/login, then failed. but it's very weired that when visit https://public_ip:3000, it's OK, I could login the admin console page.
any hints to troubleshoot this problem?

[SamPirok · Accepted solution]

Hi, thanks for your patience while I looked in to this. I ran your post past our XIQ support team and they requested we open a case for this so they can dig in to things with you in a bit more detail. If you could go to extremeportal.force.com> Support and open a case, we can start helping you with the changing URLs.