Problem trying to push configs

[jrt]

Hi, getting failed to connect to SCP server. When I try and update.

Am I right in thinking when I make a config change on the portal, I need to push the changes to the APs as an update?

Any ideas???

[jrt]

Thanks. Really surprised its out of date, when I go to do a firmware update, it does’nt show anything, inc the “gold” firmware, so assumed up to date. Will try,

[SamPirok · Accepted solution]

Thanks for those details. An SCP issue is usually a firewall issue but if you’ve got other APs on the same subnet able to update then I don’t think that’s likely. That is an extremely old firmware version though, any chance we could try updating that firmware a bit? I’ve emailed you directly with instructions on how to find the firmware files you’ll need and a guide that reviews how to update firmware via the APs Web UI rather than the HiveManager GUI.

[jrt]

From the log of an AP: (used xxx where appropriate)

ERROR: Download web page file /HiveManager/downloads/xxxxxxx/cwp/webpage/Guest/fail.png from xxx.208.78.53 by scp failed!

2021-03-23 08:36:44 err     capwap: system: Connect to the SCP server failed!2021-03-23 08:36:44 notice  capwap: system: "xxxxxxx" failed to scp xxx.208.78.53 server. rc=2816(11)2021-03-23 08:36:44 notice  scp: ssh: connect to host xxx.208.78.53 port 22: Connection refused^M

[jrt]

I just tried updating (full) an AP on another site of ours, that was fine.