ssid is missing

[zlinuxboy]

After an update of delta config, the ssid config are disappeared. I check it out through CLI. so the ssid is not broadcasting anymore.

I have tried:
1. update complete config
2. rebuild the ssid: copy the old one(jike-5G) to a new renamed ssid(jike-5G-backup)
above the two method, when go to the update config step, the ssid related config doesn't existed. so of coz they could not be send out to ap.

3. rename the ssid name `jike-5G-backup` to `jike-5G`, xiq throw exception: "

The SSID Profile cannot be saved because the name "jike-5G" already exists.

"

how to fix it?

[SamPirok]

Thanks for those outputs. Looks like a lot of invalid frames for the 5GHz connection attempts, are we sure this client device can connect to 5GHz in general? Are you able to get other devices to connect to the 5GHz SSID?

[zlinuxboy]

I have been bring them back after couple hours of multiple different trying. but didn't recall which one is the correct solution.
but there is another question arise:
I have two ssid(jike-2.4G and jike-5G) using the same auth method: ppsk cloud.
user could authenticated successfully on jike-2.4G, but failed on jike-5G.

here is the jike-5G ssid authentication result of `_debug auth all`
405b:d84b:8a69 is my device mac
------
2021-10-20 08:46:56 warn last message repeated 5 times
2021-10-20 08:46:54 warn ah_dcd: wifi: [CLT_CAPS]Invalid frame 0: Unknown IE(70)
2021-10-20 08:46:53 info ah_cli: security: admin:<show log buffered>
2021-10-20 08:46:52 warn ah_dcd: wifi: [CLT_CAPS]Invalid frame 0: Unknown IE(70)
2021-10-20 08:46:52 debug ah_auth: [auth_info]: WPA: Use EAPOL-Key timeout of 4000 ms (retry counter 3)
2021-10-20 08:46:52 debug ah_auth: [auth_info]: broadcom_send_eapol: drv->sock_xmit p 0x12ad40, status 113, eth->h_source 9c5d:1249:1624
2021-10-20 08:46:52 debug ah_auth: [auth_info]: broadcom_send_eapol: drv->sock_xmit p 0x12ad40, status 113, eth->h_dest 405b:d84b:8a69
2021-10-20 08:46:52 debug ah_auth: [auth_dump]: 00 00 00 00 00 00 00 00 00 00 00 00 00
2021-10-20 08:46:52 debug ah_auth: [auth_dump]: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
2021-10-20 08:46:52 debug ah_auth: [auth_dump]: 9e a2 14 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
2021-10-20 08:46:52 debug ah_auth: [auth_dump]: e0 72 12 7a 74 89 fc ce fe 91 67 d1 b4 ce a2 1d e9 6c 0c e2
2021-10-20 08:46:52 debug ah_auth: [auth_dump]: 8a 00 10 00 00 00 00 00 00 00 03 10 d7 49 fe a4 50 9a 9d 6a
2021-10-20 08:46:52 debug ah_auth: [auth_dump]: 40 5b d8 4b 8a 69 9c 5d 12 49 16 24 88 8e 01 03 00 5f 02 00
2021-10-20 08:46:52 debug ah_auth: [auth_dump]: driver TX EAPOL - hexdump(len=113):
2021-10-20 08:46:52 debug ah_auth: [auth_info]: broadcom_send_eapol: addr 405b:d84b:8a69
2021-10-20 08:46:52 debug ah_auth: [auth_info]: WPA: Send EAPOL(version=2 secure=0 mic=0 ack=1 install=0 pairwise=1 kde_len=0 keyidx=0 encr=0)
2021-10-20 08:46:52 debug ah_auth: [auth_info]: sending 1/4 msg of 4-Way Handshake
2021-10-20 08:46:52 debug ah_auth: [auth_fsm]: WPA: 405b:d84b:8a69 WPA_PTK entering state PTKSTART
2021-10-20 08:46:52 info ah_auth: aaa: STA(405b:d84b:8a69) at 9c5d:1249:1624(wifi1.1, jike-5G) EAPOL-Key timeout, wpa_ptk_state=8[WPA_PTK_PTKCALCNEGOTIATING]
2021-10-20 08:46:50 warn last message repeated 5 times
2021-10-20 08:46:49 warn ah_dcd: wifi: [CLT_CAPS]Invalid frame 0: Unknown IE(70)
2021-10-20 08:46:48 debug ah_auth: [auth_info]: Thread(0xb2363460) is go to sleep, number of current waiting threads is 5.
2021-10-20 08:46:48 debug ah_auth: [auth_basic]: STA(405b:d84b:8a69) is authenticating
2021-10-20 08:46:48 warn ah_auth: aaa: ah_wpa_external_ppsk_req: request pmk for 405b:d84b:8a69 failed, reason: RADIUS server rejected this user
2021-10-20 08:46:48 info ah_auth: aaa: radclient: Radius server 192.168.9.249 rejected the user 40-5B-D8-4B-8A-69
2021-10-20 08:46:48 warn ah_auth: aaa: Access-Reject
2021-10-20 08:46:48 info ah_auth: aaa: out interface is mgt0, nas IP is mgt0 IP
2021-10-20 08:46:48 debug ah_auth: [auth_basic]: Sending PPSK request to external server for sta 405b:d84b:8a69
2021-10-20 08:46:48 debug ah_auth: [auth_info]: Thread(0xb2363460): is arised, number of current waiting threads is 4.
2021-10-20 08:46:48 debug ah_auth: [auth_info]: invalid MIC in msg 2/4 of 4-Way Handshake
----------------

HERE is the jike-2.4G ssid authentication result of `_debug auth all`
------
2021-10-20 08:56:33 debug ah_auth: [auth_info]: roaming entry (SPA=405b:d84b:8a69, AA=9c5d:1249:1614, ssid=, cache_timeout=3600, PMK=d895, UID=8, VID=0, auth-timeout=2592000, hop=0, addi_flag=14) is added/updated
2021-10-20 08:56:33 debug ah_auth: [auth_basic]: New roaming entry is added: SPA=405b:d84b:8a69
2021-10-20 08:56:33 debug ah_auth: [auth_info]: to add roaming entry: flag=local SPA=405b:d84b:8a69 AA=9c5d:1249:1614 IP=0.0.0.0 UID=8 VID=0 auth_timeout=2592000 cache_timeout=-1 age=0 hop=0
2021-10-20 08:56:33 debug ah_auth: [auth_basic]: Query PPSK success for sta 405b:d84b:8a69, username: qinkaitao@qmcc, session-timeout: 2592000, group-name: pc-cmcc-jike-jiefang
2021-10-20 08:56:33 debug ah_auth: [auth_basic]: Sending PPSK request to external server for sta 405b:d84b:8a69
2021-10-20 08:56:33 debug ah_auth: [auth_basic]: Getting PMK for STA(405b:d84b:8a69) on external server
2021-10-20 08:56:33 debug ah_auth: [auth_basic]: Search roaming-cache PMK for STA(405b:d84b:8a69)
2021-10-20 08:56:33 debug ah_auth: [auth_fsm]: WPA: 405b:d84b:8a69 WPA_PTK entering state PTKCALCNEGOTIATING
2021-10-20 08:56:33 debug ah_auth: [auth_info]: WPA: Received EAPOL-Key from 405b:d84b:8a69 key_info=0x10a type=2 key_data_length=22
2021-10-20 08:56:33 debug ah_auth: [auth_info]: IEEE 802.1X: 121 bytes from 405b:d84b:8a69
2021-10-20 08:56:33 debug ah_auth: [auth_info]: l2_packet_receive: src=405b:d84b:8a69 len=135
2021-10-20 08:56:33 debug ah_auth: [auth_info]: wifi0.1: hostapd_new_assoc_sta: reschedule ap_handle_timer timeout for 405b:d84b:8a69 (300 seconds - ap_max_inactivity)
2021-10-20 08:56:33 debug ah_auth: [auth_info]: broadcom_send_eapol: drv->sock_xmit p 0x129e48, status 113, eth->h_dest 405b:d84b:8a69
2021-10-20 08:56:33 debug ah_auth: [auth_info]: broadcom_send_eapol: addr 405b:d84b:8a69
2021-10-20 08:56:33 debug ah_auth: [auth_fsm]: WPA: 405b:d84b:8a69 WPA_PTK entering state PTKSTART
2021-10-20 08:56:33 debug ah_auth: [auth_info]: Searching a PSK for 405b:d84b:8a69 prev_psk=0x0
2021-10-20 08:56:33 debug ah_auth: [auth_info]: Searching a PSK for 405b:d84b:8a69 prev_psk=0x0
2021-10-20 08:56:33 debug ah_auth: [auth_fsm]: WPA: 405b:d84b:8a69 WPA_PTK entering state INITPSK
2021-10-20 08:56:33 debug ah_auth: [auth_fsm]: WPA: 405b:d84b:8a69 WPA_PTK entering state AUTHENTICATION2
2021-10-20 08:56:33 debug ah_auth: [auth_fsm]: WPA: 405b:d84b:8a69 WPA_PTK entering state AUTHENTICATION
2021-10-20 08:56:33 debug ah_auth: [auth_fsm]: WPA: 405b:d84b:8a69 WPA_PTK_GROUP entering state IDLE
2021-10-20 08:56:33 debug ah_auth: [auth_info]: broadcom_set_sta_authorized: Entered. addr=405b:d84b:8a69, authorized=0
2021-10-20 08:56:33 debug ah_auth: [auth_info]: broadcom_set_key: alg=0, addr=405b:d84b:8a69, key_idx=0, key_len 0, set_tx 1, drv->hapd 0x1294a8
2021-10-20 08:56:33 debug ah_auth: [auth_fsm]: WPA: 405b:d84b:8a69 WPA_PTK entering state INITIALIZE
2021-10-20 08:56:33 debug ah_auth: [auth_info]: broadcom_set_key: alg=0, addr=405b:d84b:8a69, key_idx=0, key_len 0, set_tx 1, drv->hapd 0x1294a8
2021-10-20 08:56:33 debug ah_auth: [auth_info]: Wpa key mgmt of station 405b:d84b:8a69 = 2
2021-10-20 08:56:33 debug ah_auth: [auth_info]: Number of PMKIDs provided by station 405b:d84b:8a69 = 0
2021-10-20 08:56:33 debug ah_auth: [auth_dump]: sta 405b:d84b:8a69's wpa ie version=WPA2
2021-10-20 08:56:33 info ah_dcd: wifi: [CLT_CAPS]Send 9c5d:1249:1614[405b:d84b:8a69] <ASSOC REQ> trap successfully
2021-10-20 08:56:33 debug ah_auth: [auth_info]: ap_sta_add: New STA. hapd p 0x1294a8, hapd->conf p 0x12b648, addr 405b:d84b:8a69
2021-10-20 08:56:33 info ah_auth: aaa: [Auth]: receive driver notification[0x8, WLC_E_ASSOC_IND] for Sta[405b:d84b:8a69] at Hapd[9c5d:1249:1614, wifi0.1]
2021-10-20 08:56:33 debug ah_auth: [auth_info]: broadcom_handle_event: recv WLC_E_XXX event. evt_type 8, status 0, evt_msg->datalen 91, evt_msg->ifidx 14, evt_msg->ifname wifi0.1, event_msg->addr 405b:d84b:8a69
---
any idea?

[SamPirok]

Could you go to Monitor> Click on the hostname of the AP> Go to Configure in the left hand side menu> Device Configuration (also in the left hand side menu, under the Configuration header)> Confirm the AP is set to the correct Network Policy? 

Additionally, would you be able to send me tech data from the AP after it has had a complete configuration update? Please feel free to send that directly to me at community@extremenetworks.com.