The device appears to be in use by another VIQ

[galardinho]

Hi, I am trying to add an AP230 and get the message -  The device appears to be in use by another VIQ.

The device serial No. is  02301410101006

[SamPirok · Accepted solution]

Hello, thank you for providing that serial number, that device should now be free to use. Please let me know if I can help with anything else.