2.4ghz speed slow

[Sethg103]

I’m having issues with the 2.4ghz network. At first when connecting to an SSID it says connected, no internet. Shortly after that it starts working, but extremely slow. Speed tests have it at .016mbps download and 1mbps upload. Using a wifi analyzer I notice the only channel it stays on is 11. I have a smart rf policy that has channel 1,6, and 11 for the 2.4ghz network but it looks like it’s stuck on 11. 

I need some help getting the 2.4ghz network working. If I enable the same SSID on the same AP connected to the same port but enable it on the 5ghz radio it works great. Upload and download speeds are both about 200mbps.

[Sethg103]

I do have antennas attached the model is Extreme Networks ml-2452-apa2-02.

I can try getting an old AP-6521 going to test that out for you and I’ll reply soon letting you know the throughput.

Here’s the output you wanted:
 

[ckelly]

So smart-rf could be just doing its job and landing on channel 11 because it thinks it’s the best of the three choices….and maybe all three channels are bad in the area, but channel 11 is the least bad. (log output does show a channel change from ch1 to ch11 due to an interference recovery)

With this being a 310e, I’m assuming here that you have antennas attached. (Are the antennas that are connected to the 2.4GHz connectors 2.4GHz antennas??

Do you have another AP model you can use for testing in the same exact area as the 310e? If you do, how is the 2.4GHz throughput when it’s also operating on channel 11? (Force it to channel 11 if you have to)

Curious to see what the output of this is too:

show smart-rf radio energy all-11bgn

[Sethg103]

I was mistaken I thought I was on the all downloads page but it was the download history page. I have Wing 7.5.1.3-004R, version 7.6.0.0 is out now that may or may not fix some the issue.

[ckelly]

What is the WiNG version?

Show the output for: show smart-rf history | in R1

[Sethg103]

Eventually there will be more, right now I’m just testing it on a single AP310E. I just checked it’s device settings and there’s nothing hard coded into it. 

I have AP7632s that have the same settings at a different building that work great on both 2.4 and 5ghz. I’m just having issues with the AP310E with the latest firmware.