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2.4ghz speed slow

2.4ghz speed slow

Sethg103
New Contributor

I’m having issues with the 2.4ghz network. At first when connecting to an SSID it says connected, no internet. Shortly after that it starts working, but extremely slow. Speed tests have it at .016mbps download and 1mbps upload. Using a wifi analyzer I notice the only channel it stays on is 11. I have a smart rf policy that has channel 1,6, and 11 for the 2.4ghz network but it looks like it’s stuck on 11. 

 

I need some help getting the 2.4ghz network working. If I enable the same SSID on the same AP connected to the same port but enable it on the 5ghz radio it works great. Upload and download speeds are both about 200mbps.

20 REPLIES 20

Sethg103
New Contributor

And for reference this is plugged in to the same port the AP310e was plugged into. It’s also not adopted by a controller.

Sethg103
New Contributor

@Chris Kelly I plugged the old 6521 in, setup the ssid the same way. I don’t believe smart rf is being used on it, and it’s on channel 1 which seems to be used by a lot of wireless networks around here, I’m not sure how to force it onto channel 11 with the CLI. The throughput and speed works decently with 50 download and 50 upload. Even that would be acceptable on the new system.

 

Here’s those last 2 commands run on the 6521:

 

Command 1:

cda8ff9fa7af4ce88a3b29c47c696039_4b3d7057-c690-46ae-a1ef-c076c9ef65be.png

 

 

Command 2: 

cda8ff9fa7af4ce88a3b29c47c696039_68a462c6-c4fd-45c5-b09f-ca7036b6fbad.png

 

 

 

ckelly
Extreme Employee

Everything looks very good on those stats.

At this point, I’d still want to see how the 6521 compares.

Sethg103
New Contributor

Command 1:
 

0278a0b0bbba4bdaa7d76d6bfe6dcee7_c842cc3c-b980-4fb6-a2e3-8a6a2f3d3af7.png



Command 2:

 

0278a0b0bbba4bdaa7d76d6bfe6dcee7_ec3a4775-5eb7-45bf-b1a9-baaf54df03d9.png

 

 

It will still be a little bit before I can test out the 6521

ckelly
Extreme Employee

Okay, so those antennas are dual-band, so no issue there.

The energy graph doesn’t indicate a problem with non-wifi interference...and it does appear that smart-rf selecting channel 11 makes sense based on the output.

Be very curious to see how the 6521 behaves.

 

Can you post the output of these while the client is associated?

show wireless client statistics detail

show wireless client statistics rf

GTM-P2G8KFN