cancel
Showing results for 
Search instead for 
Did you mean: 

AAA Policy fail to ping controller IP

AAA Policy fail to ping controller IP

ManiKandan_S
New Contributor
Hi,

I am using 7532 wing , i have to configure external captive portal . i was configured aaa policy after apply my aaa policy my controller IP is not pinging. anyone have idea about this support me....
5 REPLIES 5

ckelly
Extreme Employee
When you say "its not pinging"...what is NOT pinging? What IP address are you trying to PING? The vlan-1 IP address of the VC AP?

I'm sorry, I'm still not understanding where the failure of the ping response is occurring.

ManiKandan_S
New Contributor
HI,

From VC AP itself its not pinging from PUTTY and from ssid connected client end like laptop command prompt also its not pinging .But GUI is still working i can able view the configurations in GUI in VC AP.
SSH and Console also working...

ckelly
Extreme Employee
Okay...so this is a VC and you've setup an onboard AAA policy on the VC.
After you applied the AAA policy, you can no longer PING the IP address (vlan-1) of the VC?
Does this correctly describe what you're seeing?

Where are you trying to PING the VC-AP from?
Can you still log into the VC-AP? (web interface or SSH or console?)

ManiKandan_S
New Contributor
HI,

Thanks for your reply, I have configured Virtual controller that VC act as a master ap. i have created aaa policy in master ap only after i applied aaa policy that master ip is not pining ( vlan 1 ) from the master ap itself
GTM-P2G8KFN