AAA Policy fail to ping controller IP

[ManiKandan_S]

Hi,

I am using 7532 wing , i have to configure external captive portal . i was configured aaa policy after apply my aaa policy my controller IP is not pinging. anyone have idea about this support me....

[ckelly]

When you say "its not pinging"...what is NOT pinging? What IP address are you trying to PING? The vlan-1 IP address of the VC AP?

I'm sorry, I'm still not understanding where the failure of the ping response is occurring.

[ManiKandan_S]

HI,

From VC AP itself its not pinging from PUTTY and from ssid connected client end like laptop command prompt also its not pinging .But GUI is still working i can able view the configurations in GUI in VC AP.
SSH and Console also working...

[ckelly]

Okay...so this is a VC and you've setup an onboard AAA policy on the VC.
After you applied the AAA policy, you can no longer PING the IP address (vlan-1) of the VC?
Does this correctly describe what you're seeing?

Where are you trying to PING the VC-AP from?
Can you still log into the VC-AP? (web interface or SSH or console?)

[ManiKandan_S]

HI,

Thanks for your reply, I have configured Virtual controller that VC act as a master ap. i have created aaa policy in master ap only after i applied aaa policy that master ip is not pining ( vlan 1 ) from the master ap itself