06-15-2022 04:46 AM
06-17-2022 08:00 AM
Make sure that the backup appliance has ip route to the primary, as there is a keep-alive between the two appliances. if they can not talk to each other than you will have issues like you do.
login to the back up appliance via CLI
type in "letmeout"
then see if you can Ping the primary appliance , do the same from the primary
06-17-2022 01:11 AM
06-15-2022 01:25 PM
First, make sure that you are on the latest AirDefense firmware 10.5- w/patch
and make sure that the sensors are on the latest firmware also.
See release notes and downlad Air Defense