Android Tablets are losing WLAN connectivity after several minutes
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‎03-28-2019 10:29 PM
WLAN running now stable for laptops ! Except Android Tablets have problems anymore!
If the android tablet is newly connected all working well - also if i ping the system continiously - no problems. If i stop the ping, then after some time the client have no internet connection - wlan seem to be assiciated. If i disassociate (both sides) and re-connect this device new all working well for several time (minutes). If i restart the AP also all working well for some time. So allways if a android tablet client is online for more than a few minutes the problem begins (looses IP / Internet Connectivity).
only 2,4Ghz is online, no channel bundeling (20Mhz Channels), no special options set.
How can i solve that problem ?
AP Models
AP-7662-680B30-WR
wing v 5.9
If the android tablet is newly connected all working well - also if i ping the system continiously - no problems. If i stop the ping, then after some time the client have no internet connection - wlan seem to be assiciated. If i disassociate (both sides) and re-connect this device new all working well for several time (minutes). If i restart the AP also all working well for some time. So allways if a android tablet client is online for more than a few minutes the problem begins (looses IP / Internet Connectivity).
only 2,4Ghz is online, no channel bundeling (20Mhz Channels), no special options set.
How can i solve that problem ?
AP Models
AP-7662-680B30-WR
wing v 5.9
4 REPLIES 4
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‎03-29-2019 04:43 PM
You will need to open a case with support. We will need the tech support dump from AP, traces and wireless logs collected to see what's going on.
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‎03-29-2019 03:14 PM
It was updated to version 5.9.4 , the problem persist ..
your help please
your help please
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‎03-28-2019 11:03 PM
Release Version Running 5.9.1.2
I will try the latest 5.9.4 version and return with results
I will try the latest 5.9.4 version and return with results
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‎03-28-2019 10:41 PM
It's not clear what release you are running. Try latest 5.9.3.2 or 5.9.4 that just got posted.
