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AP 8533 appearing in wrong Location on registration

AP 8533 appearing in wrong Location on registration

jonmo2578
New Contributor II
Hi everyone.

I am currently trialling the Extreme Wing software and trying to get some APs online..

I have plugged in AP8533 and it appears under Configuration > Devices as expected.. From here, I assign it to a Location and RF Domain ( as seen here ).

be3aaee1d55c429f8ebdcc670e4a75e3_f70aa413-a5c5-4780-9814-34fb747d899d.png



However, when I reboot the AP, under Dashboard > Devices.. the Radios are showing as Off because it has not been allocated to Location.. When I query further it seems the Location is Default which is different to what I set earlier in Device configuration ?


be3aaee1d55c429f8ebdcc670e4a75e3_b0f19550-7fb4-42af-9b6a-bc7f7582a56f.png



I have looked through all the RF-Domains and Profiles and all looks corect, so cannot see what I've missed which is cuasing it to point to Default Location ( instead of LQ-AP as defined above )

Any advice would be appreicated please.
1 ACCEPTED SOLUTION

jonmo2578
New Contributor II
Ah, got it.. fouind out that the firmware was not pushing through..
Have now forced it with " vx9000-90839A#device-upgrade all "

Apologies, this is all new to me and I thought the APs would auto upgrade on reboot whenever new software is there.

Thanks for everyones replies and suggestions.

View solution in original post

6 REPLIES 6

jonmo2578
New Contributor II
Ah, got it.. fouind out that the firmware was not pushing through..
Have now forced it with " vx9000-90839A#device-upgrade all "

Apologies, this is all new to me and I thought the APs would auto upgrade on reboot whenever new software is there.

Thanks for everyones replies and suggestions.

jonmo2578
New Contributor II
Hi guys,

Thanks for the suggestions so far.

Whilst trying to reapply config via CLI I noticed that there is a Version mismatch on the AP..
Have tried factory resetting AP etc.. but that does not seem to clear it.. Any other suggestions please. ?

vx9000-90839A#show adoption status
---------------------------------------------------------------------------------------------------------------
DEVICE-NAME VERSION CFG-STAT MSGS ADOPTED-BY LAST-ADOPTION UPTIME
---------------------------------------------------------------------------------------------------------------
ap8533-18364F 5.9.3.1-005R version-mismatch No vx9000-90839A 0 days 20:30:44 0 days 20:32:27
----------------------------------------------------------------------------------------------------------------
Total number of devices displayed: 1
vx9000-90839A#conf t
Enter configuration commands, one per line. End with CNTL/Z.
vx9000-90839A(config)#host ap8533-18364F
vx9000-90839A(config-device-B8-50-01-18-36-4F)#sh context
ap8533 B8-50-01-18-36-4F
use profile LQ-AP
use rf-domain LQ-AP
hostname ap8533-18364F
no staging-config-learnt

Christoph_S
Extreme Employee
Hello Jon,

What is the AP adopted to?
What firmware is the AP running on?
What is the full model of the AP?

Thank you,

Chris
Christoph S.

jonmo2578
New Contributor II
Hi Chris, thanks for your reply.. Apologies, i am still finding my way around the gui so probably sent the wrong screen shots..

Within the Device > Basic, the RF is already set to LQ-AP which is what I want it to be..

7a66576611304088b9c1045a64841aee_69771b06-bca9-480a-891d-b08c77ec92b7.png



And as you rightly said , a country code is required within the RF-Domian for the Radios to become active.
As far as I can see this is correct too ?

7a66576611304088b9c1045a64841aee_66229b9b-f9ec-4ca1-82cd-397910167c91.png



The problem seems to be when the AP comes online and registers, it seem to dis-regard the settings above and go to Default profile ( where there are no country codes applied ) and therefore radios do not become active. Screen shot taken from Dashboard > Device...
Obviously, i can get around this by defining something in the Default Profile, however I would like to use my "LQ-AP" created one..

7a66576611304088b9c1045a64841aee_37fc674c-d613-4db1-84d0-300bbf6f1be1.png

GTM-P2G8KFN