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AP310 config errors after updating

AP310 config errors after updating

Matheus_Santana
New Contributor III

Hello,

I have a VX9000 with 7632 and 310 access points, today I includes new 3 310 APs on one site, The APs came with 7.5.1 Wing firmware, after updating these 3 controller APs (7.6.2.0), they came back with some configuration errors ("Last configuration update resulted in loss of connectivity to the controller, ignore this configuration update request) and they are not working properly.
1 ACCEPTED SOLUTION

Matheus_Santana
New Contributor III

Chris, I found the problem and the APs worked after reload. The default gateway of these news APs are not set in the profile. Thank you for the help.

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5 REPLIES 5

ckelly
Extreme Employee

Matheus,

The configuration error message is indicating that when it was pushed and loaded by the AP, it ended up causing the AP to lose its ability to adopt to the controller. In these cases, the AP will automatically revert to the previous working configuration so that it can at least re-adopt to the controller - preventing it from being stranded/orphaned.

Somewhere in the configuration that is being sent, there is something either included or missing that causes the AP to not be able to reach the controller.

Question: Is the AP Profile that is being pushed to the AP the same one that is being used by other APs that are successfully adopted to the controller…..or is this a new AP Profile that was created just for these new APs?

GTM-P2G8KFN