How to reset wm3600

[Berkey]

Lost admin password to w3600. Need to know how to perform complete factory reset.

[BrandonC]

Hi OP,

I agree with Drew, it would be best to create a new conversation for this with a screenshot of the output.

However, taking a bit of a shot in the dark, is the baud rate set correctly? The WM3600's console port runs at 19200 baud, and most PuTTY and most other terminal emulators default to 9600 baud. A baud rate mismatch could lead to garbled text being seen.

-Brandon

[Drew_C]

Hi OP,
Welcome to The Hub! Can you please create a new conversation and share with us a screenshot of the output you're seeing?
Also, let us know what version the controller is running.

[OP_Gupta]

My WM3600 is not connected through serial port. Showing some different characters. please help

[Paul_Russo]

Sorry Mike I assumed 5.x as it has been a while since we had 4.x Thanks for posting the steps for others.

P

[Berkey]

Learned a bit more on this issue. If running 4.x the reset is different:

To restore Motorola Wireless Controllers to factory default from the login prompt:

Login to the controller with the following credentials:

WM3600 login: cli

User Access Verification

Username: restore

Password: restoreDefaultPassword

WARNING: This will wipe out the configuration (except license key) and user data under "flash:/" and reboot the device

Do you want to continue? (y/n):y