Unable to Reset AP6532 to Factory Defaults

[YusenIT]

Hi All,


I have issue with couple of Motorola AP6532 AP. For some reasons, these APs has stopped working, and mobile devices could not connect to these APs. I could not reset them to factory defaults. I used the Discovery Tool, however, for some reasons, the discover tool said "Np AP response(s)". I have tried to restart the APs, and ran the discovery tool again. I still have the same outcome, no AP response. I have tested with the other working APs, and the discovery tool can see them.

These problematic AP got both green and orange light hardly ON after the each reboot. This normally saying that the AP is running the default config,

Does anyone have any idea what is going with these APs? Are there any other ways to reset it to factory default?

Thank you.

[ckelly]

If you're saying that the LEDs look like they're lit very dimly then that sounds like they're is a hardware issue with those APs.
Otherwise, short of acquiring the necessary 4 pin inline serial adapter, you'l have to either try access them via the APIPA address or if they are setup as DHCP clients, try to access them using their leased IP address.