Unable to take GUI of 3600 controller

[Sai_Prasad_Rao_]

We are trying to take GUI access of 3600 controller from management port but getting Java error, even after installing latest version of Java we are getting the same error.

[Sam]

Hi Sai,

Have you tried using different internet browsers?

- Sam

[Sai_Prasad_Rao_]

Ok , need to check that.

[André_Herkenrat]

Hi,

Which OS are you running on the Controller - It seems to be Release 4.x, since 5.x doesn't use Java anymore.

[Sai_Prasad_Rao_]

Java runtime error

After typing ip address on browser it goes to privacy page

After clicking on continue java loads and after a while error pops up

[Drew_C]

What's the error?